Política de privacidad de MOB Caterina

Actualizado por última vez: 27 de junio de 2024 16:59

Privacy Policy

Basic information on Data Protection

Controller: MOB Caterina S.L. B67334847

Address: Avenida Francesc Cambó 17, 1era planta, 08003 Barcelona

Telephone: (+34) 683 26 86 37

E-mail: hello@mob-barcelona.com

Purpose of the treatment: Management and provision of requested services.

Legitimation of treatment: Web user registration form.

Recipients of assignments or transfers: No assignment or transfers of personal data to third parties.

Rights: Access, rectification and cancel the data, as well as other rights, as explained in the additional information.

You can view additional and detailed information on data protection in the following sections.

Privacy Policy

MOB Caterina S.L. (hereinafter, “MOB”, “We”, “Us”), in accordance with current legislation on the Protection of Personal Data, informs the users of its online web (hereinafter, the “user”), about the Privacy Policy that will apply in the processing of personal data that the user facilitate voluntarily when accessing the web www.mob-barcelona.com (hereinafter, the “website”).

MOB states its commitment to comply with the legislation in force at all times in terms of data protection, specifically with Organic Law 15/1999, of December 13, on Personal Data Protection; Royal Decree 1720/2007 of 21 December, which approves the Regulations for the development of Organic Law 15/1999; Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 and other applicable legislation. Users are informed that personal data that are provided on the website will be automatically processed and will become part of the files owned by the MOB, as the data controller of these files.

In accordance with the applicable legislation, below, it is detailed the Privacy Policy that MOB uses in the treatment of the personal data of the users that register on the website.

Who is the controller for the data you provide us?

All personal data provided or collected through www.mob-barcelona.com will be treated primarily by:

Controller: MOB Caterina S.L. B67334847

What is the legitimation for the treatment of your data?

The legal basis for the processing of the data is the contact by any of the ways available on the website (forms, e-mail contact), the execution of the user’s registration on the website and the subsequent use of the website by the user.

What information do we collect?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, social profiles, profile picture, credit card information or other details to help you with your experience. We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form, use live chat, enter information on our site or provide us with feedback on our products or services.

On what purpose do we collect personal data?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.

To improve our website in order to better serve you.

To allow us to better service you in responding to your customer service requests.

To administer a contest, promotion, survey or other site feature.

To quickly process your transactions.

To ask for ratings and reviews of services or products

To follow up with them after correspondence (live chat, email or phone inquiries)

How long will we maintain your personal data?

The personal data provided will be maintained until requested by the user for a period of 24 months from the last interaction.

Do we share the personal data that we collect?

The personal data that we collect will be exclusively used to achieve the object defined in the “Terms of Use”. MOB will not transfer your data to other companies except for certain services of our website and always with prior user’s consent. At all times, the only recipient of the information contained in your personal data will be the MOB, except that you voluntarily, and expressly so expressly, want the disclosure of such personal information through the website, in order to be able to provide certain services related to the activities of this website.

What rights do the user have?

MOB gives the user access to a large amount of information about his account and his/her operations in the website so the user can see, and in certain cases, update that information.

Any user may access his/her profile and complete and/or edit it as his/her convenience. The information and data provided by the user will be available at all times in the user account and may be modified by the user through the edit profile option. The user may exercise his rights of access, rectification, cancellation and opposition, taking into account that the exercise of these rights is personal, so it will be necessary for the user to prove his identity. The exercise of these rights must be made in writing signed by the holder of the data, indicating his/her address, attaching a copy of his National Identity Document (DNI) or other supporting document, addressed to the MOB email.

As indicated above, if the user wishes to stop receiving emails from MOB, he can adjust his subscriptions by pressing the “You can cancel subscription” link at the footer of our emails.

How do we protect users’ data?

MOB has taken the necessary measures to maintain the level of security required, according to the nature of the personal data processed and the circumstances of the treatment, in order to avoid, as far as possible and always according to the state of the art, alteration, loss, processing or unauthorized access. As mentioned above, the personal data provided will not be transferred to third parties without prior authorization of the user.

Likewise, MOB informs users that they have the right to exercise before the Spanish Data Protection Agency (www.agpd.es), as the Control Authority competent in the area of Data Protection, the exercise of effective protection of the rights recognized herein.